Qmoxi Healthcare
Intelligent AI for Modern Patient Engagement
Qmoxi Healthcare replaces outdated IVR and patient access systems with intelligent conversational AI. Powered by Q, our platform automates patient interactions, improves patient exp, and reduces administrative burden across healthcare organizations.
Qmoxi deploys HIPAA-compliant AI voice agents that replace legacy payment processing and outbound collections calls. Our AI speaks directly with patients, collects payment information, then uses intelligent screen recognition to enter data into any collections or billing system exactly as a human user would. No APIs, no backend integration, and no IT work required from the healthcare provider. We maintain SOC 2 Type II and ISO 27001 certifications, follow all HIPAA Security and Privacy Rules, sign Business Associate Agreements with every hospital partner, encrypt all data in transit and at rest, and delete all protected health information from our systems immediately after the transaction is completed in the client's system.
Healthcare Engagement Is Overloaded
Healthcare organizations face rising call volumes, staffing challenges, long hold times, and outdated IVR systems that frustrate patients and limit access to care. Traditional systems are rigid, inefficient, and costly to scale.
Replace IVR with Intelligent AI
Q replaces traditional IVR systems with natural conversational AI that understands patient intent. Instead of navigating phone menus, patients simply speak. Q listens, responds intelligently, routes requests, and automates tasks improving access while reducing operational burden.
How Qmoxi Healthcare Works
Automate Patient Calls
Q answers common inquiries, routes requests, and completes tasks without requiring manual intervention.
Improve Patient Access
Reduce wait times and provide faster, more accurate responses across high-volume environments.
Integrate with Healthcare Systems
Q connects directly with your existing systems to retrieve information and support workflows.
Expanded Healthcare Capabilities
Q (Replace IVR)
Q supports healthcare organizations that do not outsource early-out by handling high call volume with zero latency and natural conversation. Q can reduce staffing needs significantly, resolve most patient calls, and enter data directly into the software you use without backend integration.
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LiveHealth Insights (LHI)
Integrated with Epic, LHI embeds an SDK into MyChart to deliver custom quality feedback questions, helping healthcare organizations better understand the patient experience and improve HCAHPS and CMS performance.
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Secure, Reliable, and Built for Healthcare
Qmoxi Healthcare is designed to support secure, high-volume environments ensuring every patient interaction is handled responsibly while maintaining exceptional reliability and performance.
Enterprise-Grade Security & Compliance
From data protection to system integrity, Qmoxi is built to meet the highest standards of security so you can focus on patient experience with confidence.
